On-Demand Webinar

The Ingredients for Powerful Digital Engagement

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When benefit carriers interact with consumers online, digital excellence is crucial for increasing customer satisfaction and cost-efficiency. Scott Plummer, SVP of Product Management, and Todd Eyler, VP of Strategic Marketing and Industry Relations, discuss the main challenges and ingredients for successful digital engagement, including:

  • Consumers’ preference for online interaction with benefit carriers
  • Personalization and omnichannel approaches
  • A comprehensive understanding of personas for a seamless experience



Scott Plummer

VP, Project Management, Vitech

Todd Eyler

VP, Strategic Marketing & Industry

Relations, Vitech

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